Privacy Policy
General
Thank you for your interest in Shenzhen Chasing-innovation Technology Co., Ltd. and its affiliated companies and in the various hardware, firmware, software, websites, applications, and services provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed (each, a “Product” or “Service” and, collectively, the “Chasing Products and Services”).
This Policy describes:
The information that we gather from you.
How we use and share this information.
The rights and choices you have regarding this information.
The steps we take to protect this information.
The information gathered by third-party services.
How we transfer your information.
How we may change this Policy.
How you may contact us.
By using Chasing Products and Services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the Chasing Products and Services [1] you use.
1. Account information. When you create a Chasing account, you may provide us with personal information that includes your user ID, email address or phone number, password or other information for account verification. You might choose to provide us with additional information — like gender, birthday, professional information and other similar information.
2. Contact information. When you place an order with Chasing, or contact us for customer service, you may provide us with your contact information including your name, alias, email address, shipping address, billing address and phone number(s). Certain jurisdictions require provision of contact information when activating Remotely Operated Vehicle(ROV) system products, opening online accounts, or under other similar circumstances as required by law, and we may ask for such information that is required for compliance purposes.
3. Payment information. When you place an order with Chasing or engage in financial transactions by using Chasing Products and Services, you may provide us with your payment information such as your bank account, credit card number, or debit card number.
4. Photos and Videos. Chasing does not automatically collect your photo or video without your consent and affirmative actions. When you choose to upload your photos, videos or other content using Chasing Products and Services, including text content relating thereto, we may collect and store such content, including EXIF data relating to the photo or video. If such content contains information about others, you should obtain any required or appropriate consent from such persons and inform them about this Policy prior to uploading such content to Chasing.
5. Communications. When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.
6. Location information. When you activate Chasing hardware products, use the map function of our apps, or synchronize your voyage record, you may provide us with geolocation information. In order to provide your location, you may be required to enable certain features of your mobile phone (such as GPS, Wi-Fi, and Bluetooth), which enable Chasing to identify your location through a variety of means, including GPS location, IP address, cell tower location, geofencing technology, or detection by physical on-location Wi-Fi or Bluetooth sensors. If your location is collected through Wi-Fi or Bluetooth sensors of your mobile device or other non-Chasing Products, please be aware that such sensors, and the associated data services, may be provided by a third party, which may access such information for the purpose of providing such data services to Chasing.
7. Device-Related and Voyage-Related Information. When you activate Chasing products, request for after-sales service or upgrade the firmware, you may provide us with information about your Chasing device, including model and serial number.
8. Technical Information. When you visit our web page or use our mobile applications, you may provide us with technical information about the device running the browser or the application. Such information includes your IP address or device address, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, hardware version, and operating system. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.
9. Cookies. We use cookies and other similar technologies (e.g. pixels etc.) on Chasing websites and online services. Cookies are used to collect information, including personal data, from you. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality. To learn more about cookies please see our Cookies Policy.